Contact Us

 

Addresses

Bury Knowle Health Centre
207 London Road
Headington
Oxford
OX3 9JA

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Barton Surgery
Neighbourhood Centre
Underhill Circus
Headington
Oxford, OX3 9LS

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Get in touch

Submit an online request for medical or administrative help. Our team will respond as soon as we can. 

Contact us online

Phone

01865 597023

See our opening hours

 

Parking and accessibility

Facilities at Bury Knowle Surgery

Parking

  • Limited parking spaces available.
  • Only patients (and carers/guardians of patients) of Hedena Health are allowed to use the car park. An ANPR (Automatic Number Plate Recognition) is now in place, meaning patients have to enter their car registration at reception on arrival to avoid a fine.
  • Blue badge holders must display their badges and enter their registration number at reception.

We are easily accessible from London Road by foot, car or bus and would encourage you to use public transport wherever possible to reduce congestion.

  • On site bicycle parking is also available.

Accessibility

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Wheelchair access and children in prams or pushchairs
  • Wheelchair available for anyone who requires assistance when visiting us
  • Step-free access
  • Baby changing facilities

If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Complete our Accessibility Needs form

Facilities at Barton Surgery

Parking

  • Barton Surgery also has parking available, including a disabled bay.

Accessibility

  • Wheelchair access, with a ramp outside
  • Disabled car parking space next to the front door

If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Complete our Accessibility Needs form

How can we help you? 

Opening hours

Important

We are closed on all UK bank holidays.

Once a month, we operate with reduced services for half a day to allow for mandatory staff training. During this time Barton site is closed and our calls directed to our call handling service. In addition, the practice closes fully for staff training once every quarter.

See our events and closures page to learn more.

Telephone Opening Times

  • Our telephone lines are open from 8am to 6:30pm Monday to Friday.

Please be aware that the phone lines are closed even when the surgery is open on Saturdays.

Bury Knowle Health Centre Opening Hours

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm - (Enhanced hours 7am to 8am for booked appointments)
Wednesday 8am to 6:30pm - (Enhanced hours 6:30pm to 8pm for booked appointments)
Thursday 8am to 6:30pm
Friday 8am to 6:30pm - (Enhanced hours 7am to 8am for booked appointments)
Saturday Closed - (Enhanced hours 8am to 12pm for booked appointments)
Sunday Closed

Barton Surgery Opening Hours

Day Opening hours
Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday Closed
Sunday Closed

Out of hours

Enhanced Access

The practice offers some early morning, evening and weekend appointments for certain services. Enhanced access appointments are available at the practice for certain services such as vaccinations, health checks, smear tests and blood tests.

  • Appointments need to be pre-booked, as we do not offer a walk-in service.

Appointments are available on: 

  • Tuesday Mornings: 7am to 8am
  • Wednesday Evenings: 6:30pm to 8pm 
  • Friday Mornings: 7am to 8am
  • Saturdays: 8am to 12pm (once a month, the Saturday appointments are extended to 5pm)

Appointments are available with GPs, paramedics, pharmacists nurses and healthcare assistants and cover all the usual services offered including vaccinations, health checks and screenings.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Integrated Care Board

NHS Thames Valley Integrated Care Board
First Floor
Unipart House
Garsington Road
Cowley
OX4 2PG
Visit the ICB website